Comments on: PPL Skillz http://www.northwestleader.com/2011/ppl-skillz/ Mon, 28 Aug 2023 18:33:45 +0000 hourly 1 http://wordpress.org/?v=3.6.1 By: Brian http://www.northwestleader.com/2011/ppl-skillz/#comment-31 Brian Tue, 13 Dec 2011 21:45:23 +0000 http://www.northwestleader.com/?p=1517#comment-31 Thanks Brian (H)! Love it.

]]> By: Brian Hetzer http://www.northwestleader.com/2011/ppl-skillz/#comment-30 Brian Hetzer Tue, 13 Dec 2011 20:49:14 +0000 http://www.northwestleader.com/?p=1517#comment-30 Great insight and goodI reminders PB…

Something I started using recently with our hospitality team that goes along with your writing is the acrostic SAVED:

Helping people know they are -
Special
Accepted
Valuable
Encouraged (then they will be…)
Determined to return

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